We accept several insurance plans and collect co-pays or co-insurance as indicated by your insurance company. We also collect GET of 4.16% as permitted in State Law. Please note that we do not accept Medicare or Medicaid/Quest.
Initial appointments are scheduled for one hour and follow-up appointments vary from 20-60 minutes depending on the situation.
For patients wishing to pay out of pocket, our professional fee is $300/hour. All fees are prorated based on the $300/hour base rate (except court appearances as the entire day of patients has to be cancelled).
- Initial/60 minute appointment: $300
- 20 minute follow-up: $100
- 30 minute follow-up: $150
- 40 minute follow-up: $200
- Telephone calls and letters requiring more than 5 minutes: $5 per minute
- Records review: $5 per minute
- Court/subpoenas: $2400 per day (not prorated)
- Late Cancel/No Show: Full fee for the appointment
Payment Policy: We will collect any co-pays or fees at the time of service if it is clear from your insurance company what the charges should be. Otherwise, we will bill you through the Patient Portal when the charges are confirmed by your insurance company (for co-pays and co-insurance). If you have any balances on your account from no shows or other fees (such as co-pays or co-insurance) and have not paid them, we will collect that money at the time of your next appointment. You can always pay your bills through the Patient Portal and/or leave a credit card on file.
Cancellation/No Show Policy: We request 48 hours notice for any cancellations so that we can offer the appointment time to another person. If you cancel with less than 24 hours notice for non-emergency reasons and we cannot find someone to fill the slot, you will be charged 50% of the fee the first time and the entire fee associated with the appointment on subsequent occasions. Similarly, if you do not show for your appointment, you will be charged 50% the first time and the entire fee on any subsequent occasions. Please note that insurance will not cover these charges.
GET/Sales Tax: Please note that we collect Hawaii GET on all services, including co-pays at 4.16%.